Privacy Policy

This Privacy Policy describes the types of information we may collect, how we may use and disclose that information, the choices available to you, and how to contact us regarding our privacy practices.

1. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information:

Information You Provide Directly

This may include:

• First and last name
• Email address
• Telephone number
• Billing or delivery information
• Information submitted through contact or catering inquiry forms
• Order and transaction information
• Loyalty or rewards information
• Gift card information
• Communications and correspondence with us
• Preferences or other information you voluntarily provide

Transaction and Payment Information

When you make a purchase, payment information may be processed by our payment processing or online ordering providers.

OBRA HandBakery may receive transaction-related information, such as the products purchased, transaction amount, date, location, and payment status. Complete payment card information may be collected and processed directly by our payment service providers rather than stored by OBRA HandBakery.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website or source
• Website interactions
• Cookie and similar technology identifiers

This information may be collected through cookies, analytics technologies, server logs, pixels, or similar technologies.

2. How We Use Information

We may use information for purposes including:

• Processing and fulfilling orders
• Providing pickup, delivery, catering, and other requested services
• Processing payments and transactions
• Responding to questions, requests, feedback, and customer service inquiries
• Managing catering inquiries and communications
• Operating loyalty, rewards, promotional, or gift card programs
• Sending transactional communications regarding orders or services
• Sending marketing communications where permitted by law
• Operating, maintaining, securing, and improving our website and services
• Understanding how visitors use our website
• Detecting and preventing fraud, misuse, security incidents, or other unlawful activity
• Maintaining business and transaction records
• Complying with applicable laws, regulations, legal processes, and governmental requests
• Protecting our rights, property, customers, employees, and business

3. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, provide functionality, and, where applicable, support analytics or advertising.

Cookies may include:

Strictly Necessary Cookies

These cookies support essential website functionality and security and may be necessary for features requested by the user.

Functional Cookies

These cookies may remember preferences and provide enhanced website functionality.

Analytics Cookies

These cookies may help us understand how visitors interact with the website so that we can evaluate and improve its performance.

Advertising or Marketing Technologies

Where used, these technologies may help measure marketing effectiveness or provide more relevant advertising.

For additional information and available choices, please review our Cookie Settings page accessible from the website footer.

4. Third-Party Services

We may use third-party providers to support our business operations, including providers of:

• Online ordering
• Point-of-sale services
• Payment processing
• Delivery services
• Website hosting and technology
• Analytics
• Email and communications
• Loyalty and rewards programs
• Marketing
• Security and fraud prevention

These providers may receive or process information as necessary to provide their services.

Third-party websites, applications, ordering platforms, or services may maintain their own privacy practices and policies. We encourage you to review the applicable privacy policies before providing personal information through third-party services.

5. Online Ordering and Payment Processing

Online ordering functionality may be provided or supported by a third-party ordering platform.

When you use an online ordering service, information necessary to complete the transaction may be collected and processed by the applicable ordering, payment, delivery, or technology provider in accordance with its own terms and privacy practices.

OBRA HandBakery does not control all privacy or security practices of independent third-party platforms.

6. How We May Disclose Information

We may disclose information:

• To service providers and contractors that perform services on our behalf
• To ordering, payment, delivery, loyalty, technology, and business service providers
• When you direct or authorize us to do so
• To comply with law, regulation, subpoena, court order, governmental request, or other legal process
• To investigate or prevent fraud, security incidents, or unlawful activity
• To protect the rights, safety, property, and interests of OBRA HandBakery, our customers, employees, or others
• In connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction

We do not disclose personal information merely for purposes unrelated to our legitimate business operations without an appropriate legal basis or authorization.

7. California Privacy Information

California residents may have rights concerning their personal information under applicable California privacy laws.

Depending upon the law applicable to OBRA HandBakery and the particular circumstances, these rights may include the ability to request information concerning personal information collected about you, request correction or deletion of certain information, or exercise other privacy choices.

Requests or questions regarding personal information may be submitted to:

Email: [obrahandbakery@gmail.com](mailto:obrahandbakery@gmail.com)

Please include sufficient information for us to understand your request. We may need to verify your identity before fulfilling certain requests.

We will not discriminate against an individual for exercising privacy rights provided by applicable law.

Nothing in this section is intended to represent that every California privacy statute or consumer right applies to Golden Bites Inc. where the statutory requirements or applicability thresholds are not met.

8. Sale or Sharing of Personal Information

OBRA HandBakery does not sell personal information for money.

Certain website technologies or third-party services, if enabled, may involve disclosures that could be considered “sharing” or targeted/cross-context behavioral advertising under particular privacy laws.

Where applicable law requires an opt-out mechanism, we will provide the required method for exercising that choice.

9. Do Not Track and Privacy Preference Signals

Some web browsers offer “Do Not Track” signals or other privacy preference mechanisms.

Because there is not a universally adopted standard for all Do Not Track signals, our website may not respond to every Do Not Track signal.

Where applicable law requires recognition of a legally valid browser-based opt-out preference signal, such as a Global Privacy Control signal, we will process such signals as required by applicable law.

Third-party services operating through our website may collect information regarding your activities over time and across websites subject to their own technologies and privacy practices.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud, and satisfying legal, accounting, tax, or regulatory requirements.

Retention periods may vary depending upon the nature of the information and the purpose for which it is processed.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, information system, or method of storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

12. Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without appropriate authorization. If we learn that we have collected such information in circumstances requiring parental consent, we will take appropriate steps to address it.

13. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites or services. A link from our website does not necessarily constitute an endorsement of the third party or its practices.

14. Accessibility

OBRA HandBakery is committed to providing an accessible and inclusive digital experience.

If you have difficulty accessing this Privacy Policy or any other part of our website because of a disability, please contact us at [obrahandbakery@gmail.com](mailto:obrahandbakery@gmail.com).

We will make reasonable efforts to provide the information in an accessible alternative format and to address accessibility concerns brought to our attention.

Additional information is available in our Accessibility Statement, linked from the website footer.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When we make material changes, we will update the “Last Updated” date at the beginning of this Privacy Policy and may provide additional notice when appropriate.

We encourage visitors to review this Privacy Policy periodically.

16. Contact Us

For questions, concerns, privacy requests, or accessibility assistance regarding this Privacy Policy, please contact:

Golden Bites Inc. dba OBRA HandBakery®
Long Beach and Santa Ana, California
Email: [obrahandbakery@gmail.com](mailto:obrahandbakery@gmail.com)
Website: [www.obrahandbakery.com

Effective Date: August 12, 2026
Last Updated: August 12, 2026